1 Introduction & Scope
This Privacy Policy ("Policy") applies to all personal data collected and processed by phil163 in connection with the operation of the phil163 online casino and sports betting platform accessible at phil163.vip (the "Platform"). It governs data collected from registered users, visitors, and any individual who interacts with the Platform, whether from Metro Manila, Cebu, Davao, or any other location in the Philippines.
Phil163 is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC") of the Philippines. This Policy is designed to ensure that every Filipino player on the phil163 Platform understands how their personal data is handled.
By registering an account on phil163, accessing the Platform, or completing a transaction, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this Policy, you should discontinue your use of the phil163 Platform.
2 Data Controller
Phil163 acts as the Data Controller for all personal information collected through the Platform. As Data Controller, phil163 determines the purposes for which personal data is collected and the manner in which it is processed, in accordance with the Data Privacy Act of 2012.
Phil163 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data privacy regulations. Data subject requests and privacy-related inquiries may be directed to the DPO through the contact channels specified in Section 13 of this Policy.
3 Information We Collect
Phil163 collects personal information through several channels: directly from you when you register or use the Platform, automatically as you interact with the Platform, and from third-party sources where required for compliance or verification purposes. The categories of personal data collected include:
| Category |
Specific Data Points |
Collection Method |
| Identity Data |
Full legal name, date of birth, government ID number, nationality |
Registration form; KYC submission |
| Contact Data |
Philippine mobile number, email address |
Registration form |
| Financial Data |
GCash account reference, PayMaya account reference, bank account details (BDO/BPI/Metrobank), transaction history |
Cashier / payment processor |
| KYC Documents |
Government-issued ID images, selfie verification photos |
KYC verification portal |
| Technical Data |
IP address, device type, browser, operating system, session data |
Automatic (platform logs) |
| Usage Data |
Game history, wager amounts, session durations, login timestamps |
Automatic (platform activity) |
| Communications Data |
Support chat transcripts, Messenger/Viber message content, email correspondence |
Customer support interactions |
âšī¸ Note on Sensitive Data: Government-issued ID images and selfie verification photographs are classified as sensitive personal information under Philippine law. Phil163 collects these solely for the purpose of fulfilling PAGCOR-mandated KYC obligations and applies heightened security controls to their storage and access.
4 How We Use Your Data
Phil163 uses the personal data it collects for the following purposes:
- Account Management: To create, verify, and maintain your phil163 account, including authentication of your identity at login;
- Service Delivery: To provide access to games, process wagers, credit winnings, and operate all features of the phil163 Platform;
- Payment Processing: To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, and to comply with payment provider verification requirements;
- Regulatory Compliance: To fulfill phil163's obligations under PAGCOR regulations, including KYC verification, age verification, anti-money laundering reporting, and player activity record-keeping;
- Responsible Gaming: To monitor player activity for signs of problem gambling and to administer responsible gaming tools, including deposit limits, session reminders, and self-exclusion;
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and abuse of the Platform;
- Customer Support: To respond to your queries, resolve disputes, and provide assistance through Live Chat, Messenger, Viber, and email;
- Platform Improvement: To analyze aggregated usage patterns and improve the design, performance, and game selection of the phil163 Platform;
- Marketing Communications: To send you promotional offers, bonus notifications, and updates about phil163 â subject to your communication preferences as managed in your account settings.
5 Legal Basis for Processing
Under the Data Privacy Act of 2012, phil163 processes personal data on one or more of the following lawful bases:
- Contractual Necessity: Processing required to fulfill phil163's obligations under the Terms & Conditions you agreed to upon registration â including account management, payment processing, and game delivery;
- Legal Obligation: Processing required to comply with applicable Philippine law and PAGCOR regulatory requirements â including KYC verification, AML reporting, and record-keeping obligations;
- Legitimate Interests: Processing undertaken for the legitimate operational interests of phil163 â including fraud prevention, platform security, and service improvement â where those interests are not overridden by your data privacy rights;
- Consent: Processing for optional purposes, such as marketing communications, where your explicit opt-in consent is required. You may withdraw consent at any time through your account settings without affecting the lawfulness of processing prior to withdrawal.
6 Data Sharing & Disclosure
Phil163 does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes. Your personal data may be shared with the following categories of recipients, strictly to the extent necessary for the purposes described in this Policy:
- Payment Processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers â to process deposits and withdrawals from your account;
- Game Providers: Licensed game providers (including but not limited to PG Soft, Pragmatic Play, Evolution Gaming, Jili Games) â to facilitate game delivery. Data shared is limited to session identifiers and is governed by each provider's own data processing agreement with phil163;
- KYC Verification Partners: Third-party identity verification services engaged to assist with PAGCOR-mandated Know Your Customer checks;
- Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies â where disclosure is required by law, regulatory obligation, or valid legal process;
- Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by phil163, subject to professional confidentiality obligations;
- Business Transfers: In the event of a merger, acquisition, or sale of substantially all of phil163's assets, your data may be transferred to the acquiring entity, subject to equivalent data protection commitments.
7 Cookies & Tracking Technologies
The phil163 Platform uses cookies and similar tracking technologies to operate core platform functions and to analyze Platform performance. The categories of cookies used include:
- Strictly Necessary Cookies: Required for the Platform to function, including session management, login state persistence, and security tokens. These cannot be disabled without affecting Platform functionality;
- Performance Cookies: Used to measure Platform performance metrics, page load times, and error rates. Data collected is aggregated and does not identify individual users;
- Functional Cookies: Used to remember your preferences, such as language settings and game lobby configuration, to personalize your phil163 experience;
- Analytics Cookies: Used with analytics platforms to understand how Filipino players interact with the phil163 Platform, which games are most popular, and where the Platform experience can be improved.
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use core Platform features, including login and payment functions.
8 Data Retention
Phil163 retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:
- Active Account Data: Retained for the duration of your active phil163 account relationship;
- Transaction Records: Retained for a minimum of five (5) years following the transaction date, in compliance with PAGCOR and AMLC record-keeping requirements under Philippine law;
- KYC Documentation: Retained for a minimum of five (5) years following account closure or last transaction, whichever is later;
- Support Communications: Retained for up to three (3) years from the date of the last interaction, for dispute resolution and audit purposes;
- Marketing Data: Retained until you withdraw consent or request deletion, subject to overriding legal retention requirements.
Following the expiry of applicable retention periods, personal data will be securely deleted or anonymized in accordance with phil163's data disposal procedures.
9 Data Security
Phil163 implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Security controls in place include:
- 256-bit SSL/TLS encryption for all data in transit between your device and phil163 servers;
- Encryption at rest for sensitive personal data, including KYC documents and financial account references;
- Role-based access controls limiting staff access to personal data on a need-to-know basis;
- Two-factor authentication requirements for all administrative access to systems holding personal data;
- Regular security assessments, penetration testing, and vulnerability management procedures;
- Automated monitoring for anomalous data access patterns and potential data breach indicators.
In the event of a personal data breach that poses a risk to your rights and freedoms, phil163 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.
10 Your Rights Under Philippine Law
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phil163:
- Right to Be Informed: To be informed of the existence of processing of your personal data, the purposes for processing, and your rights as a data subject â as provided in this Policy;
- Right to Access: To request a copy of the personal data phil163 holds about you, and information about how it is being processed;
- Right to Rectification: To request correction of any inaccurate or incomplete personal data phil163 holds about you;
- Right to Erasure: To request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations;
- Right to Object: To object to the processing of your personal data for marketing purposes at any time;
- Right to Data Portability: To request transfer of your personal data to another service provider in a structured, commonly used format, where technically feasible;
- Right to File a Complaint: To lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
To exercise any of the above rights, submit a written request to phil163's Data Protection Officer through the contact channels in Section 13. Phil163 will respond to data subject requests within fifteen (15) business days of receipt, subject to identity verification.
11 Children & Minors
The phil163 Platform is strictly intended for individuals who are 21 years of age or older. Phil163 does not knowingly collect personal data from individuals under the age of 21. If phil163 becomes aware that personal data has been collected from a minor without parental consent, it will take immediate steps to delete such data and close the associated account.
If you believe that a minor has registered on the phil163 Platform, please notify us immediately through the contact channels in Section 13. Phil163 takes its obligations with respect to minors seriously and will act promptly on all such reports.
đ Age Requirement: Phil163 is for players 21 years and older only. This is a legal requirement under applicable Philippine gaming regulations. All accounts are subject to age verification as part of the KYC process before any withdrawal is processed.
12 Amendments to This Policy
Phil163 reserves the right to update or amend this Privacy Policy at any time to reflect changes in its data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. Material amendments will be communicated to registered users via the email address on file or through a prominent in-platform notification.
The "Last Updated" date at the top of this Policy will be revised to reflect the date of the most recent amendment. Your continued use of the phil163 Platform following notification of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed of how phil163 protects your personal data.
13 Contact & Data Subject Requests
For all privacy-related inquiries, data subject access requests, or complaints regarding phil163's handling of your personal data, please contact the phil163 Data Protection Officer through the following channels:
- Email: [email protected] â subject line: "Data Privacy Request"
- Live Chat: Available 24/7 through the phil163 Platform â request to escalate to the DPO team
- Response Time: Phil163 targets a substantive response to all data privacy requests within fifteen (15) business days of identity verification
If you are not satisfied with phil163's handling of your data privacy request, you may escalate your complaint to the National Privacy Commission of the Philippines. The NPC provides a formal complaint process for data subjects whose rights under the Data Privacy Act of 2012 have been violated.